The Mismatch Index™

Stop solving the wrong people problem.

Burnout, turnover, disengagement, resentment, and performance issues can look like separate problems.

Often, they're symptoms of the same thing:

Mismatch.

The Mismatch Index™ helps leaders find what's actually driving the problem, so they can stop guessing and fix the right thing.

What looks like a people problem is often a mismatch problem.

Burnout. Turnover. Disengagement. Resentment. Performance issues.

Those are the things leaders can see.

The Mismatch Index™ looks underneath them.

It examines six areas that influence how people function at work:

  • Work
  • Family
  • Coping Styles
  • Health
  • Culture & Society
  • Environment

Because the visible problem is not always where the solution lives.

A struggling employee may need something to change.

The role may need to change.

The team may need to change.

The organization may need to change.

Often, more than one thing is true.

The Mismatch Index™ helps make that distinction visible.

Know what actually needs to change.

The Mismatch Index™ gives leaders a clearer way to understand what is driving a people or culture problem before choosing an intervention.

It helps distinguish:

  • what the individual can influence
  • what the manager or team can influence
  • what the organization can influence
  • where responsibility overlaps

That means fewer generic fixes and better questions.

Instead of immediately asking:

“How do we improve engagement?”

“How do we reduce turnover?”

“How do we make people more resilient?”

leaders can start with:

“Where is the mismatch?”

Explore The Mismatch Index for Teams

Want to explore your own mismatch?

Start with the five-minute Quick Scan below. The deeper Work Factors and Life Factors assessments are coming soon.

Start here

The Mismatch Index Quick Scan

Six workplace factors, one score per area. This is the perfect entry point: a clear, whole-picture snapshot in about five minutes.

~5 minutes · Free

Start now
Coming soon

The Mismatch Index Work Factors

Detailed diagnostics for the six workplace factors that can create mismatch. Explore one factor or work through all six.

~25 minutes · 6 modules

Not available yet
Coming soon

The Mismatch Index Life Factors

Work is one area. These are the other five: Family, Coping Styles, Health, Culture and Society, and Environment. Pick the area that feels most alive right now, or take them all.

~20 minutes · 5 modules

Not available yet